Shipping


Shipping Rates
Standard Shipping for all destinations is US$4.95 for orders up to US$74.99
Free Shipping on orders of US$75+

Order Processing
All items in this store are made to order and this takes between 2 to 7 business days. We aim to dispatch items as soon as possible and the vast majority of orders are dispatched within 3 to 5 business days. 

Orders are not dispatched on weekends or public holidays.

Shipping Times
Shipping times depend on the ship-to location and product/s ordered. Orders shipped within the USA are usually delivered within 1 to 5 business days. International destinations such as Canada, Australia, New Zealand and the EU may take up to 10 business days for delivery. Other destinations may vary and can take longer. All orders are shipped tracked. Order Processing Times must be added to the estimated Shipping Times for all items. 

Please note that production as well as shipping delays can occur over which we have no control specially during busy sales seasons such as Black Friday/Cyber Monday and Christmas and we ask you to allow for extra time to receive your goods. 

Countries we ship to
We ship world-wide with the following exceptions

  • Cuba
  • Iran
  • Syria
  • Crimea
  • North Korea  

IMPORTANT:
Order Processing Times must be added to the estimated Shipping Times.

Returned & Undelivered Packages
We will contact you if we receive your order back as undelivered due to an incorrect shipping address provided, addressee unknown, unable to forward or marked as unclaimed. We are unable to issue any refunds but your order can be re-shipped. Re-shipping charges will apply and depend on the product/size/weight of your package as well as the ship-to location.

If we do not hear from you within 14 days your item will be donated to charity.

Order Tracking
All our orders are shipped tracked. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Customs, Duties & Taxes 
Customers outside of the USA may be charged customs, duties, taxes or government fees. We are not responsible for any of these charges and if you are unclear as to what you may be charged by your country we recommend contacting your local customs office for clarification.